Cirro Energy rates, plans, and reviews

Texas is a deregulated energy state, meaning residents can shop around and pick the best energy provider for their specific needs. Cirro Energy, headquartered in Plano, is one of many energy providers available to Texans shopping for energy services in the Lone Star State. With the consumer’s needs in mind, Cirro offers both fixed-rate and variable-rate plans, some that are 100% powered by green energy. 

Choose Energy™ is here to help you find the best deal on energy rates for your location. Enter your ZIP code on this page to see a list of rates and plans available in your area.

Cirro Energy is known across Texas for its variety of energy plans and reliable service. This provider offers a wide range of contract lengths, from 12 months to 24 months.

Cirro Energy offerings include:

• Fixed-rate energy plans
• Plan options powered by green energy 
• Short-term and long-term business energy contracts

Cirro Energy is a leading energy provider in Texas’s deregulated market. It offers various plans to fit different household needs. Choose Energy connects customers with the most trusted energy providers. When deciding which providers to work with, we consider criteria such as reliability, variety of plans, affordability, and customer service.

Types of rates offered by Cirro Energy

Cirro Energy offers several fixed-rate energy plans and one variable-rate plan.

Fixed-rate plans. Under a fixed-rate plan, you will pay a single rate per kilowatt-hour (kWh) for the electricity you use. Fixed-rate plans require you to sign a contract, and you may incur an early termination fee if you cancel before your contract expires. These plans are best for stability and protection against changes in the energy market. 

Variable-rate plans. A variable-rate plan works well for consumers who don’t want a locked-in contract at a fixed rate. Based on the wholesale energy cost, the rate consumers pay on a variable plan changes monthly. These plans involve some risk during high-demand seasons as they depend on the shifting energy market.

For information about electricity plans in your area, enter your ZIP code and use the filter feature to narrow your results.

No deposit options from Cirro Energy

Many electricity companies require a deposit to begin electric service, including Cirro Energy. You may be exempt from paying a deposit if you have a high credit score. No-deposit energy plans may be available for consumers who want to bypass paying a deposit. Enter your ZIP code to explore no-deposit and prepaid electricity plans in your area.

Green energy with Cirro Energy

Texas is a leading producer of wind and solar energy. Depending on your location, you may have access to 100% green energy plans, including options from Cirro Energy. Every Texas energy plan will contain some renewable or green energy. Use the Choose Energy marketplace to check your green energy options. You can find the exact amount of green energy sourced in a particular plan by checking that plan’s Electricity Facts Label (EFL).

Moving or transferring service with Cirro Energy

If you are moving and want to transfer your service to your new home, call Cirro Energy, and they will make that transfer for you as long as they offer service in that area. Alternatively, if you decide to switch to a new provider during your move, you can use the Choose Energy marketplace to find a provider in your new neighborhood. Cirro Energy will not charge you an early termination fee (ETF) if you move out of a service area and provide proof of your new address.

Renting with Cirro Energy

If you rent a house or apartment, you can find a Cirro Energy plan that fits your needs. Cirro Energy does not offer a plan specifically for rentals or apartments. However, the provider does offer a range of contract lengths, so you can choose a plan that aligns with your rental lease. The month-to-month variable-rate plan may be a good option for renters, depending on their rental agreement and how transient they are. 

Cancellation fees

Most providers charge an early termination fee on their fixed-rate energy plans, including Cirro Energy. You’ll incur this fee if you cancel your service before your contract ends. Fees vary based on the provider and the plan. Cirro Energy charges fees between $150 and $200, depending on the length of your plan. The company does not charge a cancellation fee for its month-to-month variable plan.

Satisfaction guarantee

Many energy providers offer a satisfaction guarantee that allows you to switch out of your plan within a certain number of days if you’re unhappy with your service. Unfortunately, Cirro Energy doesn’t currently offer a satisfaction guarantee on its energy plans.

Cirro Energy business electricity

Your business energy bill should be simple. Cirro Energy designs its plans to fit a variety of needs, with both short-term and long-term contracts on business energy plans. Visit our commercial energy page to learn more about customizing an energy plan for your business.

Other Cirro Energy initiatives

In addition to its energy plans, Cirro Energy also offers a variety of protection plans for your home’s electricity systems, including:

• Electric Line Protect
• Surge Protect
• Electric Line with Surge Protect
• Backup Power with Goal Zero

Community investment

Cirro Energy invests in the Texas community, sponsoring events at the Fort Worth Zoo and supporting the KERA public broadcasting organization in North Texas. The company also sponsors a holiday train exhibit that provides funds for the Ronald McDonald House of Dallas.

Cirro Energy offers various energy plans to both residential and business customers. The company has fixed-rate plans with terms starting at just 12 months and lasting as long as 24 months. They also offer a month-to-month variable-rate plan. Below are some of the available Cirro Energy plans:

• Smart Lock Saver 24 Online: With a 24-month term, this fixed-rate plan gives you price security for a full two years. There is no base charge if you use at least 2,000 kWh a month, so we recommend this plan if you consistently meet that usage level. If your typical monthly usage is less than 2,000 kWh, you will need to pay a $9.95 base charge. This plan charges a $295 early cancellation fee and is sourced by 21% renewable energy sources.
• Smart Lock Select 12: This 12-month, fixed-rate plan lets you lock in your rate for the entirety of your contract. This plan could be a good option for renters because it lasts one year, and the rate you pay is the same regardless of your usage tier. The Smart Lock Select 12 plan charges a $150 early termination fee, and 21% of the plan comes from renewable energy.
• Smart Flex Monthly: This is a month-to-month variable rate plan. It’s a good option for customers who prefer no contracts or cancellation fees. 

Cirro Energy provides energy plans in many communities across Texas. Below are some of the state’s service areas:

• Oncor: This service area covers cities such as Dallas, Fort Worth, Odessa, Tyler, and Waco.
• CenterPoint: This service area includes Houston and Laredo.
• Texas-New Mexico Power: TNMP’s service area spans across Dickenson, Lewisville, Texas City, Friendswood, and Midland.
• AEP Texas Central: This service area includes cities such as Corpus Christi, Harlingen, and McAllen.
• AEP Texas North: This service area covers Abilene and San Angelo.

The cost of a Cirro Energy electric plan may vary depending on where you live. Due to different transmission fees charged by utility companies, the rate you pay in one part of Texas may differ from what someone pays in another part of the state, even for the same plan. Enter your ZIP code to see the most accurate rates in your area.

We’ve broken down our scoring model into three main categories:

• Customer service
• Online accessibility
• Business history

Using these criteria, Choose Energy assigns impartial reviews to top electricity providers in Texas. To learn more about electric provider reviews, see our full list here.

 Customer service: 2/5

• P2C complaint score: 4
• Satisfaction guarantee: 0

A below average rating on Texas’ official Power to Choose complaint scorecard combined with the lack of satisfaction guarantee in this category to land Cirro with 1.0 points for the customer service category. Satisfaction guarantee was ranked on a yes (5) or no (0) basis.

Online accessibility: 5/5

• Online bill pay: 5
• Online chat: 5
• Access to usage alerts & trends: 5

With online chat, online bill pay, and usage alerts all available to customers and shoppers, Cirro shone in the online accessibility category and earned a top score.

Business history: 2.5/5

• Years in business: 5
• Better Business Bureau accreditation: 0

Cirro Energy has been in business for 18 years.

(Ratings updated 09/08/2022)

It’s easy to start or switch to a new electricity plan with Choose Energy’s help. We can help you explore options to find the right fit for your household or business. Then you can let the provider handle the rest of the process while you enjoy your new rate. 

Start by reviewing your Cirro Energy plan’s Electricity Facts Label (EFL), where you’ll find information such as:

• Rate per kWh based on your energy usage
• The percentage of your energy sourced by renewable sources
• Your plan’s early termination fee

Simple setup. Once you sign up for your plan, your new provider will contact your transmission and distribution service provider or TDSP. Your provider transition shouldn’t disrupt the power — the utility company will handle the switch and keep the process hassle-free.

Understanding your electricity bill is key to avoiding surprises regarding your energy plan. As you’ll remember, your utility remains the same even if you switch to Cirro Energy as a provider. The utility fees will be on your electricity bill, separate from what you’ve agreed to pay to your provider.

Thanks to Texas’s deregulated energy market, homeowners and business owners can choose their energy provider. With so many providers to choose from, the process can feel overwhelming. The Choose Energy marketplace makes it simple by showing you rates and plans from many providers, all in one place.

Once you’re ready to start shopping, enter your ZIP code on this page. You’ll be able to explore all the energy plans available near you and filter them by price, plan type, contract length, provider, green energy, and more. After you’ve found the right energy plan for your needs, you can sign up online in a matter of minutes.

If you’re hoping to lower your electricity bill, you should reduce your energy usage or switch to energy-efficient appliances. Another possible way to lower your energy bill is by switching to an electric plan with a lower rate. Learn more by checking our guide to lowering your electricity bill.

• Headquarters: Plano, TX
• Bill pay: Log into your Cirro Energy account here or call 1-800-MY-CIRRO.
• Customer service: Call 1-800-692-4776
• Outages: Contact your utility company

What services does Cirro Energy offer?

Cirro Energy specializes in fixed-rate and variable-rate energy plans for Texas consumers and businesses. Cirro Energy also provides a variety of protection plans for home electrical systems.

Will Cirro Energy require a deposit?

Like most providers, Cirro Energy requires a deposit for its energy plans. You may have your deposit waived with a satisfactory credit score. You can also shop our marketplace for no-deposit plans, which do not require a deposit.

Will Cirro Energy charge me a cancellation fee?

Cirro Energy charges an early termination fee for fixed-rate plans when you end your contract early. This fee doesn’t apply when you’re moving and can provide proof of your change of address. Cancellation fees do not apply to Cirro’s month-to-month variable-rate plan.

What is the best Cirro Energy electricity plan?

The best energy plan for your home or business will depend on your budget, the type of plan you want, your energy usage habits, and more. For example, if you are searching for a Cirro Energy plan that matches your yearly lease, consider the 12-month plan options. If you know that you usually consume more than 2,000 kWh every month, one of the plans that waives usage fees could be best. Enter your ZIP code to explore electricity plans in your area, and use the filters to narrow down your results.