About Discount Power
Discount Power is a part of the NRG Energy family. The Texas-based company offers fixed and variable-rate electricity plans to residents across the state. Previously called Pennywise Power, Discount Power rebranded in April 2019. Today, the Discount Power name reflects the company’s commitment to reliable electricity plans without hidden fees or surprise costs.
Ready to explore Discount Power electricity rates in your area? Enter your ZIP code above to get started.
Why choose Discount Power
If you’re looking for an electricity provider with straight forward plans and pricing, Discount Power could be a good option. The company prides itself on transparency and doesn’t charge any hidden fees or costs. To check current Discount Power rates and plans available near you, enter your ZIP code above.
Discount Power offerings include:
- Fixed-rate and variable-rate plans
- Plan options powered partially by green energy
- No-deposit plans to creditworthy customers
Discount Power plans
The available plans in the Choose Energy marketplace will vary depending on your location, but below are a couple of the most popular options from Discount Power.
- Saver 24: The Saver 24 plan has a two-year contract, making it a good choice if you’re looking for a longer-term plan. There is no base usage charge and pricing between usage levels is relatively equal which makes this a good option for all consumers. There is a $200 early termination fee, which is waived if you move and need to cancel.
- Value Plus 12: This one-year, fixed-rate plan is straightforward and simple. There is no base charge and rates do not vary much between usage tiers. The Value Plus 12 is a good option for customers of all usage levels looking for a good fixed-rate plan.
Discount Power review
Overall Score | 2.5/5 |
Customer Service | 0/5 |
Online Accessibility | 5/5 |
Business History | 2.5/5 |
We’ve broken down our scoring model into three main categories:
- Customer service
- Online accessibility
- Business history
Using these criteria, Choose Energy assigns impartial reviews to top electricity providers in Texas. To learn more about electric provider reviews, see our full list here.
Customer service: 0/5
- P2C complaint score: 0
- Satisfaction guarantee: 0
In customer service, Discount Power was held back by its lack of a satisfaction guarantee and an average rating on the latest scorecard from the Public Utility Commission of Texas, here. Satisfaction guarantee was ranked five or zero on a yes or no basis.
Online accessibility: 5/5
- Online bill pay: 5
- Online chat: 5
- Access to usage alerts & trends: 5
Discount Power delivered in online accessibility, with online bill pay, online chat, and access to usage alerts all available to its customers.
Business history: 2.5/5
- Years in business: 5
- Better Business Bureau accreditation: 0
Discount Power is an NRG brand with about 12 years in the deregulated energy business.
(Ratings updated 09/08/2022)
Discount Power core energy services
Choose Energy only works with the most trusted energy providers, including Discount Power. When we choose which providers to partner with, we consider factors like reliability, variety of plans, customer service, and more. Discount Power satisfies our criteria, which is why they are a Choose Energy partner. Keep reading to learn about the services Discount Power offers.
Discount Power for residential customers
Discount Power offers residents choices to fit any budget, with month-to-month or longer-term options as well as fixed and variable rates. The electricity company’s fixed-rate plans can accommodate both high and low-energy users without hidden fees or billing surprises. Discount Power specializes exclusively in residential energy.
Discount Power for business customers
Discount Power does not currently sell commercial energy plans. If your business is in need of a new electricity provider, Choose Energy can help build a plan to fit your needs. Call the number on this page or read more about choosing a business energy provider near you.
Green energy options with Discount Power
Each Texas energy plan includes some percentage of green energy, and Discount Power’s plans are no exception. Discount Power’s plans are powered by 15% renewable energy, which is slightly below the statewide average of 25%. The company doesn’t currently offer any 100% green energy plans.
No deposit options from Discount Power
When you sign up with Discount Power, you will be asked to complete a credit check. Depending on the results, you may be required to pay a deposit before beginning electricity service with Discount Power. Check out our guide to no-deposit electricity plans or call to learn more details.
Additional Discount Power initiatives
The Discount Power Storm Center provides customers with important resources to help them keep their families safe during extreme weather. On the Storm Center page, you can find important information about Goal Zero backup power, disaster relief and recovery programs, weather updates, storm safety tips, and more.
Moving or transferring service with Discount Power
Are you switching to Discount Power from another provider? Or are you an existing Discount Power customer and moving to a new address? In either case, you’ll find that it’s easy to transfer or begin your service.
You can use the Choose Energy marketplace to compare electricity providers and plans. After you’ve chosen your new provider or plan, there’s no extra work on your end to transfer your service. Your provider will manage the logistics, and you shouldn’t experience any disruptions to your electricity.
Types of rates offered by Discount Power
Like most providers, Discount Power offers two types of electricity rates: fixed and variable. When you opt for a fixed-rate plan, you’ll enter into a contract with the provider (usually 12 months or longer). During this period, your rate will remain stable, giving you more predictable energy bills.
In contrast, variable-rate plans do not offer long-term contracts, so they’re a good choice if you have low credit or do not want to commit to one provider. However, your rate isn’t locked in, so your bill is likely to fluctuate from one billing cycle to the next. Variable rates fluctuate based on the market price for energy, which can lead to a spike in your energy bills during periods of high demand.
For information about the types of Discount Power plans available in your area, enter your ZIP code above.
Discount Power service areas
Discount Power serves many customers across the state of Texas. Below are some of the utility companies and cities that fall into Discount Power’s service area:
- AEP Texas Central. This service area includes the cities of Corpus Christi, McAllen, Harlingen, and Laredo.
- AEP Texas North. This service area spans areas of northern Texas, including Abilene, San Angelo, and Vernon.
- CenterPoint Energy. The CenterPoint service area includes two million residences and businesses in the Houston metropolitan area.
- Oncor Electric Delivery. Oncor operates one of Texas’ biggest service areas, including Dallas, Plano, Paris, and other communities across the state.
- Texas-New Mexico Power. This service area includes communities in Houston, Dallas–Fort Worth, and Midland.
Discount Power electric rates in your area
Ready to find Discount Power electric rates in your area? Confirm your ZIP code to see current rates near you. Rates may vary throughout the year, so consider shopping during the spring and fall.
Choose Energy's tips for electric service set-up
Before signing up with a new electricity company, make sure to check the plan’s Electricity Facts Label (EFL). It should include key information, such as:
- The price of the plan (per kilowatt-hour used)
- The amount of renewable energy included with the plan
- The cost of canceling your contract early
Once your plan is set up, Discount Power will finalize everything with your utility company. You will not experience a disruption to your service.
Finally, be sure you understand your electricity bill. Your bill will include charges from Discount Power for your electricity usage, as well as charges from your utility company for delivery of the power to your home, known as a transmission fee.
Contact Discount Power
- Headquarters: Houston, TX
- Bill pay: Log in to your Discount Power account here
- Customer service: Call 1-877-455-4674 or email service@discountpowertx.com
- Outages: Contact your utility company
Frequently asked questions about Discount Power
What services does Discount Power offer?
Discount Power offers both fixed-rate and variable-rate energy plans to residential customers.
How can I compare plans and rates from Discount Power?
You can easily compare plans and rates from Discount Power using the Choose Energy marketplace. To get started, enter your ZIP code above. You can scroll through all the energy plans near you, or simply filter to see the plan from Discount Power.
Will Discount Power require a deposit?
Discount Power usually requires a deposit when you sign up for service. The company may waive the deposit for creditworthy customers.
Will Discount Power charge me a cancellation fee
Discount Power charges an early termination fee, which varies depending on contract length. 12-month plans have a $150 early termination fee, while longer plans have a $200 early termination fee. This fee does not apply if the customer moves and provides a forwarding address.