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CenterPoint Energy

Written by Sean Jackson

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About CenterPoint Energy

CenterPoint Energy is a utility company that supplies electricity and natural gas services to residents and businesses. The company and its predecessors have been in business since 1866. Headquartered in Houston, Texas, they employ over 9,600 currently. 

Thanks to the merger with Vectren in 2019, the company expanded its service footprint. It serves eight states: Texas, Ohio, Arkansas, Indiana, Louisiana, Minnesota, Mississippi, and Oklahoma.

CenterPoint electricity rates

Please note: All rates above are accurate as of 4/23/2025, 9:40:30 PM CDT for utility Centerpoint. Rates may have changed since this date/time. For the most up to date rates in your area, please enter your zip code above.

*All pricing shown in cents per kWh

Difference between a utility company and energy provider

In Texas, companies and residents have access to deregulated energy. This means you have the benefit of choosing your energy provider from all of the companies available in your area. Your provider generates and sells electricity to you or your utility company. You also have the option of changing your provider at any point, although you may incur an early termination charge if you end your service before your contract expires.

Meanwhile, utility companies like CenterPoint Energy work differently in that they deliver power to your home. Along with distributing electricity, they repair downed power lines, respond to power outages, and are responsible for the upkeep of the infrastructure. Another important distinction is you do not choose your utility like you would your supplier. And when a power outage happens, you need to contact CenterPoint Energy, as they are responsible for fixing the problem. 

 

Providers available in CenterPoint Energy service area

You have your choice of providers if you live in a deregulated energy state. Some of the top providers in and around CenterPoint Energy’s service area include TXU Energy, 4Change Energy, Gexa Energy, and Constellation Energy.

With so many choices available, finding the best Texas energy provider can seem overwhelming. This is where Choose Energy can help. We offer an independent marketplace that does not cost you anything to use. Our marketplace allows you to shop for suppliers based on plan type, energy rates, and much more. We also offer resources to help you find green energy options, solar solutions, no-deposit plans, tips to lower your energy usage, and customized choices for businesses

We also make it convenient to find the best CenterPoint Energy rates and read CenterPoint Energy reviews. Enter your ZIP to view all the best electric providers and Texas energy prices near you.

What to do if there’s a CenterPoint Energy power outage

Power outages happen due to extreme weather, during times of high energy demand, or when there is an issue with the electrical infrastructure. Here are some tips to ensure you have the proper preparation for when one occurs in your area. 

Who to contact during a power outage

CenterPoint Energy is responsible for responding to power outages. You do not want to contact your energy supplier, as they will direct you to your utility company. You can use one of the contact methods listed below to report a power outage to CenterPoint Energy.

Power outage safety tips

When an outage occurs, it is vital to have preparation in place to get you through safely. Our power outage guide contains helpful information on what to do to prepare for one like:

  • Have an emergency kit on hand: Include in your kit flashlights, chargers for your cell phone, a radio, blankets, and any medication you, your loved ones, or your pets need. 
  • Store non-perishable food: Without power, you will be unable to cook. You should store canned food, jerky, dry goods like cereal, granola bars, and nuts for these types of events.
  • Check your water supply: Contact local authorities to ensure your drinking water is safe. You should also have bottled water in the event you do not have access to clean tap water.
  • Use flashlights for your light source: Flashlights are safer than candles for several reasons. With candles, if you accidentally tip them over, it could begin a fire. And with flashlights, you can take them with you, allowing a safer way to move around your residence.
  • Contact your utility company: Not only will this inform the utility company of the outage, but they might also provide you with an estimated timetable for when your power will be restored.

Contact CenterPoint Energy

  • Report an outage here
  • Report an outage by phone: 1-800-332-7143
  • General inquiries by phone: 1-800-752-8036
  • General inquiries by email:  Fill out this form

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